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Customer Support

In-a-Flash support staff can be reached directly from 8am to 5pm Eastern Time at 888.699.1827 or helpdesk@enterpriseinaflash.com.

User Guides

• Start Here
• Configuring the Resource Agent
• In-a-Flash User Guide

Vista Compatibility

• Enabling Microsoft Remote Desktop Connections in Windows Vista
• Upgrading to Vista-Compatible VNC | VNC Upgrade Files (.zip)

Frequently Asked Questions

How do I change my password?
What do I do if I forgot my username or password?
I get an error that says "invalid token" - what do I do now?
How do I access a file or folder that I received?
How do I send someone a message or a file?
How do I get control of my remote PC?
When I click on Windows Remote Desktop, Mozilla / Netscape / Firefox launches and nothing more happens - where's my PC?
I’m using Windows Remote Desktop to access my Windows PC at work, but it’s not working. What am I doing wrong?
There's nothing in the start menu folder for Perspective Resource Agent - how do I start the Agent?
I can't get the Agent to run correctly on Mac or Linux - what do I do now?